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GDPR Notice

Your rights under the General Data Protection Regulation

Data Controller

Créations Fait Main
47 Rue des Artisans
1000 Brussels, Belgium

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you submit inquiries or commission requests
  • Contract Performance: To fulfill commissioned work and related communications
  • Legitimate Interests: To improve our services and maintain client relationships
  • Legal Obligations: To comply with applicable laws and regulations

Your GDPR Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data we maintain about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You can request that we limit how we use your personal data in specific situations:

  • You contest the accuracy of the data
  • Processing is unlawful but you prefer restriction over deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your residence, workplace, or where an alleged infringement occurred.

For Belgium, the supervisory authority is:
Data Protection Authority (Gegevensbeschermingsautoriteit)
Rue de la Presse 35, 1000 Brussels, Belgium

Data Retention Periods

We retain personal data for the following periods:

  • Commission inquiries: Up to 3 years after final contact
  • Completed projects: Up to 3 years after delivery
  • Email communications: Duration of the relationship plus 1 year
  • Cookie data: As specified in our Cookies Policy

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

International Data Transfers

Your personal data is processed and stored within the European Economic Area. We do not transfer data outside the EEA except through service providers who have implemented appropriate safeguards.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

We will respond to your request within one month. In complex cases, this period may be extended by two additional months.

Verification Process

To protect your privacy, we may request additional information to verify your identity before processing certain requests.